Sagis

Billing Overview

Your bills are now PAPERLESS!

Once all insurance payments and discounts have been applied, you will receive a notification from Sagis, PLLC.

Patients who receive their statements via text or email will be able to manage their accounts online using secure and convenient self-service tools.

After clicking on the link provided, the following self-service options are available:

  • View your current balance and statement details
  • Make a full or partial payment
  • Enroll in an autopayment plan

Call Sagis for Billing Assistance at (877) 787-9677 or email us at billing@sagisdx.com

What to expect from the laboratory diagnostic process:

  1. To provide you with the highest quality medical care, your healthcare provider has sent your specimen to Sagis Diagnostics for testing.
  2. The Sagis team of laboratory experts and board certified pathologists review your specimen and ensure your doctor receives an accurate diagnosis.
  3. Sagis submits the claim to your insurance, not your physician. Your insurance company will then determine if any payment is due based on your health care coverage.
  4. If the insurance company determines that payment is due from you, Sagis will send you a bill that is due upon receipt. Your doctor will not have information about the statement you receive from Sagis.

In-Network Managed Care Lists

We accept major health insurance plans. We also work well with out-of-network benefits and non-insured patients to minimize out-of-pocket expenses for your patients. These lists may not be complete as our health plan participation continuously changes.

No Surprises Act – Consumer Rights and Protection

The No Surprises Act protects consumers who get coverage through their employer (including a federal, state, or local government), through the Health Insurance Marketplace®, or directly through an individual health plan, beginning January 2022.

Frequently Asked Questions

Billing Services

If your question isn’t addressed below, please contact us at billing@sagisdx.com.

Your healthcare provider has chosen to use Sagis, PLLC for your pathology services because they want you to have access to the highest quality healthcare possible. We are owned and operated by board-certified pathologists, and our goal is to provide you and your doctor with accurate diagnostic information so that you can be treated appropriately in a timely manner. Our pathologists have extensive training at world-renowned institutions, including MD Anderson Cancer Center, Harvard Medical School, Ackerman Academy of Dermatopathology, and Yale University School of Medicine.

A pathologist is a physician who has extensive training in the microscopic interpretation of tissue, such as a biopsy, for diagnostic purposes. We attempt to deliver our reports to your doctor in a clear and concise manner. We firmly believe that clear communication of diagnostic information is the centerpiece of comprehensive medical care, enabling your doctor to provide you the best treatment options possible.

Pathology testing helps your healthcare provider make accurate decisions about the diagnosis and treatment of diseases. In many cases, insurance companies require confirmation of a physician’s diagnosis via a laboratory test. These lab tests also assist the doctor in getting approval from the insurance company for the recommended treatment.

An explanation of benefits (commonly referred to as an EOB form) is a statement sent by a health insurance company to covered individuals explaining what medical treatments and/or services were paid for on their behalf. AN EOB IS NOT A BILL.

An EOB typically describes:

  • The service performed, the date of the service, the description and/or insurer’s code for the service, the name of the person or place that provided the service, and the name of the patient
  • The dollar amount of patient responsibility
  • A brief explanation of any claims that were denied, along with a method to start an appeal

 

It should be noted that claims may be processed incorrectly by your insurance company for a wide variety of reasons, which could result in an inaccurate estimation of your payment responsibilities or even denial of the claim. Please do not send payment until you receive a bill directly from Sagis because we may already be attempting to correct any errors with your insurance company. 

ou might receive a bill from Sagis if your physician sent us a biopsy for which we rendered a diagnosis. We do everything we can to make sure your insurance company processes a claim correctly. We often appeal a claim multiple times in order to exhaust all possible avenues of receiving payment from your insurance company. You may receive additional EOBs from your insurance company after each appeal – again, these EOBs are not bills. If it is determined that you still owe payment at the end of our claims appeal process, then and only then, will you receive a bill from us. If you feel that your bill is incorrect for any reason, if you have questions regarding your bill, or if you have trouble paying your bill, please do not hesitate to contact our billing department.

Billing Overview

Your bills are now PAPERLESS!

Once all insurance payments and discounts have been applied, you will receive a notification from Sagis, PLLC.

Patients who receive their statements via text or email will be able to manage their accounts online using secure and convenient self-service tools.

After clicking on the link provided, the following self-service options are available:

  • View your current balance and statement details
  • Make a full or partial payment
  • Enroll in an autopayment plan

Call Sagis for Billing Assistance at (877) 787-9677 or email us at billing@sagisdx.com

What to expect from the laboratory diagnostic process:

  1. To provide you with the highest quality medical care, your healthcare provider has sent your specimen to Sagis Diagnostics for testing.
  2. The Sagis team of laboratory experts and board certified pathologists review your specimen and ensure your doctor receives an accurate diagnosis.
  3. Sagis submits the claim to your insurance, not your physician. Your insurance company will then determine if any payment is due based on your health care coverage.
  4. If the insurance company determines that payment is due from you, Sagis will send you a bill that is due upon receipt. Your doctor will not have information about the statement you receive from Sagis.